Community Team

Here are this week’s installment of Answers To Your Emails. Thanks to Terry, Matt & all others who wrote in!

Terry asks: Can I hook the video sender to a jack in one room and plug my dish network receiver instead of having to go straight into the receiver in another room? In other word doing it backwords i guess. I am just trying to supply my dish signal to the receiver in another room without a jack.

X10Community: Hello Terry. The video sender is a versatile gadget and can be used many ways. Just keep in mind that the sender has RCA inputs (and no outputs), while the receiver has RCA inputs. So however you choose to hook up your devices, think about how this would come into play with your equipment. Keep in mind that the sender is used for transmitting a signal while the receiver deciphers that signal. If logically it seems possible for you to do so, they you probably have the ability to set it up how you like. If you need more assistance, please contact X10 Support at support@x10.com if you need more answers to your question.

Matt asks: Must you have a land line in order for the Protector Plus Alarm System to call when an alarm is sounded?

X10Community: Matt, at this time yes, you do need a land line in order for the system to dial out. It is currently not set up for VOIP or cellular service. However, if you do not have a land line, you can still take advantage of the alarm system, except without the call/dialing feature.

Anonymous asks: Can the ProtectorPlus Alarm System be installed in a RV? That is, does it support 12V DC or is it 110V AC only?

X10Community: Excellent question. The ProtectorPlus Alarm System operates on 110V AC power. However, we have had many RV owners use this device and mention that it works very well. As long as you have the ability to provide it a power source, you shouldn’t have any problems.

Have a question? Email us at community@x10.com!

Posted by Michael Mallari at 03:42 PM | Permalink | Comments (2) | TrackBacks (0)

Here is this week’s installment of Answers To Your Emails. Thanks to Omar, Eileen, Michael, and everyone else for writing in.

Anonymous: How far in feet will the video sender transmit?

X10 Community: Some have been known to transmit as far as 300’ depending on the variables. However, the video sender transmits as far as 100’. Of course certain obstacles can hinder the transmission rate such as the materials of the building that the signals have to go through. For instance, these wireless signals travel better through wood versus metal or concrete. Other obstacles are gadgets in your home or nearby that operate on the same 2.4 ghz frequency such as wireless routers or cordless phones. If you have these other devices, it’s best to not place them in the same path as the signals of the sender and receiver for optimal picture. Another option is to upgrade the cordless phone or wireless router to the 5.8 ghz wireless models.

Omar: If you don’t mind, I would like to know in detail as an Engineer how an EagleEye motion sensor works.

X10 Community: Hi Omar. For this information, I would refer you to the X10 WIKI. Here’s a direct page to the knowledgebase: http://kbase.x10.com/wiki/Eagle_Eye_Motion_Sensor_Setup

Anonymous: Where can I get the information on programming an SS13A?

X10 Community: Hello and thanks for the question. You can program the house code on the SS13A by the top ON button on the pad. Hold the ON button down until the red LED blinks. Press the ON button again, once for letter A, twice for letter B, three times for letter C, etc.

Here’s the link to the WIKI about the SS13A: http://kbase.x10.com/wiki/SS13A

Eileen: Do you sell a battery operated or rechargeable indoor motion sensor night light? I have medical equipment in the hallway and I would like something to attach to it so it’s clearly visible at night when walking in the dark.

X10 Community: Eileen, we don’t carry an night lights, per se, however one thing you can do is use a motion sensor in the area near your equipment and place a transceiver module (TM11A) with a lampshade nearby, that way when someone sets off the motion sensor the lampshade would turn on lighting the room enough to see the surrounding. There are a lot of options you can do, this is just one idea.

Michael: I just bought a Lola Wireless Kit (MK11A). I saw that it needs a PC to work. Could you clarify if it is possible to connect the MK11A transmitter directly to the TV instead of the PC?

X10 Community: Hi Michael, unfortunately this device is setup for use on the computer. If you are looking to transfer audio between the TV to a stereo, I would definitely recommend the wireless audio/video sender (VK82A). You can learn more by visiting our site at: www.x10videosender.com.

Posted by Michael Mallari at 09:36 AM | Permalink | Comments (1) | TrackBacks (0)

Thanks to Jim, Mary, Bob, and LB for sending in this week’s Answers To Your Emails. I’ve also received emails from others responding to last week’s posts about wanting to become contractors from Latin America, so thank you to those people for writing in.

Jim writes: I’m an affiliate. The report shows that I have earned commission for an order a couple of months ago but I have not received a check. I also received a call from a manager of the affiliate program who was just checking in and I commented that I did not have problems with the program. I anticipate more sales as I provide software that works with products provided by X10.com.

X10 Community: Hi Jim. Thanks for your question. We mail out one check by the second to third week of each month. The checks mailed out represent sales that happened 45 days prior, as we have a 30-day no questions asked policy in place for our customer, allowing them flexibility in the event they need to return or make changes to their purchases. So for instance, for all orders that were placed under your affiliate ID for January from the 1st to 31st, you will receive the commission check in March. As your order was placed in January, you can expect to receive your commission check soon.

Mary writes: I wonder if this would work for me. I have two DVR cable boxes, one in living room; one in bedroom and would like to watch programs recorded on DVR in living room and in my bedroom... Is this possible with the X10? Remember I have 2 cable DVR boxes, would it be a problem that I have two boxes, instead of one?

X10 Community: Hello Mary. You shouldn’t have any problems in doing so, but you will need to check a couple of things. First does your receiving television have both a coax input AND a standard-RCA input for A/V? You can hook up your bedroom DVR via coax, and hook up the receiver (that will pick up the signals from your living room DVR) via RCA inputs. Then you can flip back and forth using the Input button on your remote to either of your DVRs. Of course this isn’t your only option, as you can also use an RF receiver if you don’t have RCA inputs available on the television in your bedroom.

Bob inquires: Do you have a stock symbol?

X10 Community: Hi Bob, currently we are a privately-owned company. So unfortunately, we are not listed on the NYSE or NASDAQ. Who knows? Maybe some day we will be though? Thanks for writing in!

LB writes: I like the 3-camera system you are advertising, but I need night vision capability. Do you have this?

X10 Community: LB, we carry systems to meet everyones needs. We do have Nightwatch cameras available that broadcast in black and white to provide better picture in the dark. If you are interested, here’s a link to show you where you can find them: http://www.x10.com/cameras/xx20a_s_k_ps29.html.

Posted by Michael Mallari at 11:13 AM | Permalink | Comments (0) | TrackBacks (0)